If you’re you’re upset with your computer, we can help

We’ll give you seamless security and usability. 

Watchdog Technology offers remote and onsite assistance. Remote support means that when you call up, we can connect into your computer with your permission and help you out as if we were there. We can move the mouse, see what you see, and fix nearly any computer problem you could have.

Now, if there’s something wrong with the hardware, or if you just simply prefer to have someone sit with you while they work, we can do this too.

Here are just some of the issues we can help you with (put your mouse over them or click to see more info):

• Setting up & checking backupsWe'll ensure that your data is backed up. What this means is that your important, indeed priceless, documents, emails, pictures, and everything else will be safe in the event that your computer is lost, stolen, or broken. Hardware failure is a fact of life and we don't want to see your data affected by it. We'll setup for you a seamless online backup and/or a backup to an inexpensive, compact external storage device.
• Tuneups of slow computers/adding memoryOur tuneups are legendary. We'll go through our 42-point checklist and ensure that the best practices of computer security and usability are put in place. This will ensure safety and ease of use, but will also make it blazing fast. When we're done, the computer will be how you always hoped it could be.
• Wireless & internet setupWe'll get you setup on the internet for the internet and will make sure all your devices, whether PCs, Macs, tablets, smartphones, or printers play nice and run fast. We'll advise you on the best value options for internet service and the hardware that goes with that and it won't take very long to do.
• Virus removal with antivirus installation
• Setting up new computer & moving data overWhen we help people setup a new computer, it's is a joy for both parties. We will use a broadened version of our tuneup checklist to go through and ensure that everything on your new device is tuned to perfection. We'll move over your data from your last device and ensure that all the programs that you expect to be there are in working order. We won't rest till you're happy with the result. Time taken will usually depend on how much extra software needs to be installed.
• Data recovery
• Printer setup or troubleshootingBeing able to print documents fast and pictures vividly shouldn't be a hassle. We'll make sure you have the ability to make paper copies of anything you might need without breaking the bank. We'll recommend a device for you and help you get ink refills to avoid excessive fees.
• Smartphones and tablets
• Email, Facebook, and other internet concerns
• Microsoft Office – Word, Excel, Powerpoint tutorials
• Tutoring for any computer usage tasks
  Let us help you navigate these complicated widgets and whatsits on your computer together. We're friendly, knowledgeable, and we talk in your language. Let us help you with browsing the internet safely and smartly, downloading pictures, printing, and using certain applications that may ease tasks in your daily life. Sky's the limit.

Additionally, we offer:

• Workstation maintenance & security checkups
• Business email, Exchange server maintenance & troubleshooting
  
• Cloud computing setup with Google Apps & other services
• VOIP and productivity solutions
• IT needs audits, backups & disaster recovery planningBackup! Backup! Backup! Also, Restore! once in awhile. It is absolutely critical that you have a plan in place and occasionally tested to protect your data in the certain event that something will someday get lost. Our solutions range in price and protection from a simple weekly external harddrive plug-in, to an onsite/cloud combined seamless-transition server/storage system. Generally, though, there are perfectly effective, inexpensive options, and we'll ensure they're setup right.
• Network security audits, risk & vulnerability assessment, IT forensicsThere is no perfect security in this world, but there is good-enough security. We can help your business setup and maintain simple, effective hardware, software, and procedures to weather the storm against the current landscape of hacking, malware, are other digital threats.
• Industry compliance
• Full disk encryption for data loss prevention
• Firewalls, remote management, & networking monitoring setupWe can monitor your workstations and servers 24/7 and ensure that the technology side of your business runs smoothly. This includes ensuring that programs are up to date, best-practice security settings are in place, and that no unwanted activity is taking place on the network. In case of any problems, we will know almost immediately and will attend to it, hopefully before you even notice that there's a problem. If disaster strikes, we can help get things back up and running ASAP.
• Setting up systems for remote workersMany workers these days are mobile and use multiple devices to get work done. Settings up and managing these interfaces is something we can help you with. Making changes or onboarding new employees can be quick and easy and our recommended setups use inexpensive, industry-standard solutions.
• Website design, SEO, WordPress, e-commerce sitesWant more customers? Doesn't take long to answer that, does it? We can help with that. We'll make or update a website that will entertain, explain and market your products online and help your business rise above the cruft and beat out your competitors. Logo and graphic design is inexpensive with us and can be customized to perfection. If you're currently an offline business or your website is old enough that you might as well be, we can help and at a price you can afford.

For remote work, we can often help you immediately. Otherwise, we can serve you same day or next day. If you have a computer emergency, please call us right now and we’ll be able to help you within two hours, tops. We can usually resolve your situation quickly, or at least mitigate it to get you up and running within hours or even minutes.

Backups and disaster planning are a key part of the complete computer service we offer to our clients. We’ll make sure you have plans and protections in place for the unexpected situations most computer users eventually encounter.

We can help you right now at 1-(855)-WATCHTECH or contact us by email.