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Windows 10 Wait + Billing Changes

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Hi, everyone-

You may have noticed a little Windows icon appear in the ‘system tray’ area in the lower-right of your screen, which says something about Windows 10. If you’ve been keeping track of what Windows version we’re on – 7, 8, you’ll notice that the number 9 is missing. Apparently 9 wasn’t popular with Microsoft’s focus groups, so they decided to jump straight to 10.

If you are running a Mac, Linux, Windows Vista, or, god-forbid, a Windows XP machine, you won’t see this notification.

Windows 10 will be available for free to Windows 7 and 8 customers through July 29th, 2016, though I would urge you to wait til closer to that time to ‘reserve your upgrade’. New versions of Windows are notoriously buggy and you probably don’t want to be Microsoft’s unpaid software testers.

I will send notices when the upgrade date is rolling around and will be happy to talk about your individual use-case to see if the upgrade makes sense for you.

Now onto some housekeeping…

There are a few changes to my billing and invoicing.

  1. There’s not longer a special rate for transit. That transit time for onsite work is at the normal residential or business rate.
  2. For all onsite work, there’s a minimum charge of one-hour (inclusive of transit).
  3. Sales tax must be charged for hardware and software as well as the installation time for those items, per Minnesota statute.
  4. The terms for invoices will be NET20, 20 days after being sent.
  5. My business hours are 8AM-5PM M-F. Afterhours and weekend may be scheduled if I can work that out, but emergency afterhours and weekend service will be charged at 1.5x the normal rate – you’ll be informed of this so you can decide if you’d rather wait til Monday.

Also, if you have anyone else in your life who might benefit from my services, please refer me to them. I’ll thank you with a generous amount of free computer service.

Now, if you have any questions about the policy changes, our latest offers, Windows 10, or any other computer topic, don’t hesitate to contact me at chris@watchdogtechnology.com.

Thank you.

-Chris